Third Wii (Listen To This!)

**wedotech** · 07-20-2009, 03:20 AM

So, yesterday I picked up my third Wii.

(For the record i sold my two previously for more than I bought them for, and the reason why I bought one again was because of Motion+)

Okay, so listen to this for bad trading!

I bought a discounted Wii because it was traded in without Wii Sports, but was advertised with 5x virtual console games. Which is odd because under the re-sale agreement stores are meant to totally wipe the hard drives of machines so DLC purchases become redundant and second hand stores cannot profit of the retail of second sale DLC.

I got the console and bought Wii Play & Mario & Sonic at the Olympics.

1) The console had all the details of the previous owner on, so that the virtual console games remained on the hard drive

2) In store there was a first generation Wii Sports for sale (the one in the original plastic box) How can they sell this and how did the acquire it in the first place? Probably from the Wii that was traded in that I bought!

3) Mario & Sonic at the Olympics & Wii Play had deep scratches and reproduced disc errors after little play

4) The store valued the DLC on the receipt of which the 5 games totalled to £15.00

So, i'm going back there today to open up a can of whoopass at their illegal tradings and will be demanding a copy of Wii Sports that they are selling as compensation for the 5x Virtual Console games i've now lost due to re-registering the Wii under my ownership.

I'm totally disgusted, the retailer in question? CEX
http://www.cex.co.uk

If anyone would like to second my complaint to them about their illicit trading methods i'd appreciate it, this company has already annoyed me due to their ridiculous queue times (due to bad management) I bought the Wii for £120.00 pre-owned which wasn't a bad price, but with all of these problems including the ones for the extra purchases I made, I wish i went elsewhere. Anyone else had problems verging on the ridiculous like this?

**Slash** · 07-20-2009, 05:02 AM

Originally Posted by wedotech

So, yesterday I picked up my third Wii.

(For the record i sold my two previously for more than I bought them for, and the reason why I bought one again was because of Motion+)

Okay, so listen to this for bad trading!

I bought a discounted Wii because it was traded in without Wii Sports, but was advertised with 5x virtual console games. Which is odd because under the re-sale agreement stores are meant to totally wipe the hard drives of machines so DLC purchases become redundant and second hand stores cannot profit of the retail of second sale DLC.

I got the console and bought Wii Play & Mario & Sonic at the Olympics.

1) The console had all the details of the previous owner on, so that the virtual console games remained on the hard drive

2) In store there was a first generation Wii Sports for sale (the one in the original plastic box) How can they sell this and how did the acquire it in the first place? Probably from the Wii that was traded in that I bought!

3) Mario & Sonic at the Olympics & Wii Play had deep scratches and reproduced disc errors after little play

4) The store valued the DLC on the receipt of which the 5 games totalled to £15.00

So, i'm going back there today to open up a can of whoopass at their illegal tradings and will be demanding a copy of Wii Sports that they are selling as compensation for the 5x Virtual Console games i've now lost due to re-registering the Wii under my ownership.

I'm totally disgusted, the retailer in question? CEX
http://www.cex.co.uk

If anyone would like to second my complaint to them about their illicit trading methods i'd appreciate it, this company has already annoyed me due to their ridiculous queue times (due to bad management) I bought the Wii for £120.00 pre-owned which wasn't a bad price, but with all of these problems including the ones for the extra purchases I made, I wish i went elsewhere. Anyone else had problems verging on the ridiculous like this?

sounds like cex heh. I've had problems with them an ended up boycoting them permanently an have recommended all friends to shop else ware.

1. I've had 2 faulty pieces of pc equipment. memory an hard drive with bad sectors. Also had a problematic phone. Even though they say they test equipment

2. Waiting in hot sweaty shop 30 + mins in a gaint line while 3 of the staff are busy playing around on a console joking an messing, while people are waiting.

3. This the place I got my modded fan 360 from. That died they refused to take it in at the shop the guy behind the counter told me that the online store was different from the shop an that I had to go through that to do the returns thing. Funny cause there logo online looks pretty much same to there shop.

Back then it seemed like no one was on there email support cause I don't remember ever recieveing an email back of them.

I did have a few dvd's from there an I did like there selection but there customer service attitude an testing of hardware is a joke. After all that I decided not taking any more chances with them.

**wedotech** · 07-20-2009, 06:06 AM

I've just come back and they wouldn't give me a refund. Absolute joke! I'll now be contacting Nintendo on their opinions of this as apparantly CEX have done nothing wrong.

I smell BULL****

**Nectar** · 07-20-2009, 06:11 AM

Consider it a lesson. Don't support used retailers.

**wedotech** · 07-20-2009, 06:26 AM

Originally Posted by Nectar

Consider it a lesson. Don't support used retailers.

LOL, what kind of a response is that?

I'm sorry i don't have the money to buy everything brand new.

**wedotech** · 07-20-2009, 06:27 AM

Oh and before i get the lecture of the impact it has on the gaming industry. I already know. It's no further a impact that piracy already equates to though.

**wedotech** · 07-20-2009, 06:31 AM

CEX in possible hot water

Yesterday I was sold a Nintendo Wii with 5 virtual console games attached. These virtual console games are attached to the previous owner, should the owner buy another Wii and claim they have a new machine due to their previous breaking, they will be able to reclaim these games as they're own. Therefore I decided to re-register the Wii with my details and subsequently lost all of the virtual console games worth £15.00

Today at 1:33pm I went into the store after 2 of the additional games I bought were rendered unplayable to bring this to the attention of CEX staff, they then called their local regional manager who exclaimed that what they had done was 100% legitimate. I have contacted Nintendo Europe and let them know about this trade after speaking with Game & Gamestation who tell me they clear the hard drive of every pre-owned Wii sold as per their second hand trade agreement. CEX are profiteering off of second hand downloadable content. I'm awaiting response from Nintendo Europe of which if this trade is illegal they will be making a full probe into CEX's trading to do with their console.

I also noticed you were selling Wii Sports for £15.00, how do you put a price tag on one of the most common Nintendo Wii games and furthermore how are you legally vetted to sell that game, given that it is bundled with the console itself?

As a compromise I would be prepared to take a copy of Wii Sports to resolve this complaint and will not seek this complaint any further. This is shady business dealings and I’m sure deep down you know that you cannot re-sale DLC. No other game store does, so why CEX? I will be seeking further advice from Nintendo Europe to ensure I get my £15.00 off the console that I bought or a suitable exchange.

Regards,
<NAME>

An already disgruntled customer (third complaint in one month) I am on verge of publically boycotting your stores and will syndicate my feelings across my site network asking everyone else to do the same!

**Nectar** · 07-20-2009, 06:55 AM

Originally Posted by wedotech

LOL, what kind of a response is that?

A good one.

Originally Posted by wedotech

Oh and before i get the lecture of the impact it has on the gaming industry. I already know. It's no further a impact that piracy already equates to though.

To pirate on consoles, you need a mod chip (which is far too complicated for your average gamer). You also lose the ability to play online. The problem has far surpassed piracy. This is not a lecture. Just pointing something out.

**wedotech** · 07-20-2009, 07:04 AM

And for those that don't have the money to shell out upwards to £50.00 a game? (I also have a compulsive game collection disorder, which renders it impossible to buy every game brand new)